FAQ / Help / Payment Options

We do hope you find our website user friendly but if you do have any problems or questions please do not hesitate to contact us via the below methods: 
Email: info@jjvaillant.co.uk and we will reply as soon as we can. If you would prefer one of our operators to call, email a brief message providing your phone number, availablity and a brief detail of your enquiry.
Call us on: 0121 667 3629
Warehouse is open 9 to 4 Monday to Friday. (Please see Cash and Carry details if you wish to visit).
The sales/enquiry office is open 9 to 5 Monday to Friday only.
Main Office: J.J. Vaillant Ltd, Number 1, Devon Street, Nechells, Birmingham, B7 4SL 

  • The most common question we are asked is what do I enter in the field Purchase Order Number? - Some customers use this to control orders but if this is not something you use please just enter 1.

Bank Account/Payment Options

We accept BACS, Debit or Credit Cards as payment methods (please note that there is still a 1.5% credit card surcharge in operation for any business/corporate credit cards used for payment).

Please state your company name and invoice number(s) on all remittance:

EUTC LTD t/a JJ Vaillant Ltd

Barclays Bank PLC

Sort Code: 20-07-89

Account Number: 00952443

IBAN Code: GB57BUKB20078900952443


Important: Please note that all bank charges are to be paid by the payee only. The payment/remittance value should match the amount stated on your invoice. 

If you have any queries or concerns regarding this matter please do email us on info@jjvaillant.co.uk and we will reply asap. Alternatively, please call our main office on 0121 667 3629



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