FAQ / Help / Payment Options

We do hope you find our website user friendly but if you do have any problems or questions please do not hesitate to contact us via the below methods: 
 
Email: info@jjvaillant.com and we will reply as soon as we can. If you would prefer one of our operators to call, email a brief message providing your phone number, availablity and a brief detail of your enquiry.
 
Call us on: 0121 380 0720 - Fax 0121 380 0726
 
Warehouse is open 9 to 4 Monday to Friday. (Please see Cash and Carry details if you wish to visit).
 
The sales/enquiry office is open 9 to 5 Monday to Friday.
 
Main Office: J.J. Vaillant Ltd, Number 1, Devon Street, Nechells, Birmingham, B7 4SL 
 

 
FAQ
  • The most common question we are asked is what do I enter in the field Purchase Order Number? - Some customers use this to control orders but if this is not something you use please just enter 1.

Bank Account/Payment Details

Our preferred method of payment is via BACS. Alternatively, we accept debit/credit over the phone but there will be a 1.5% surcharge for all credit card payments.

 ***IMPORTANT INFORMATION***

PLEASE NOTE THAT DUE TO NEW UK BANKING LEGISLATION (RING FENCING) OUR BARCLAYS SORT CODE & IBAN NUMBERS HAVE NOW CHANGED. PLEASE SEE BELOW FOR NEW DETAILS. COULD YOU PLEASE ENSURE THAT YOUR RECORDS ARE UPDATED WITH IMMEDIATE EFFECT OR THIS INFORMATION IS FORWARDED TO THE CORRECT PERSON/DEPT WHO CAN DEAL WITH THIS MATTER. MANY THANKS.

 Bacs Payments - Please state your company name and invoice number(s) on all remittance:

Barclays Bank PLC, Colmore Row
Sort Code: 20-07-89
Account Number: 00952443
IBAN Code; GB48BARC20078900952443
SWIFT: BARCGB22

If you have any queries or concerns regarding this matter please do call our main office on 0121 380 0720. Alternatively please email us on info@jjvaillant.co.uk

 

 

 

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