DELIVERIES MUST BE EXAMINED (PARCELS COUNTED) ON RECEIPT AND ANY DAMAGED PACKAGING, OBVIOUSLY BROKEN GOODS SIGNED FOR AS SUCH WITH CARRIERS. ANY DAMAGED, FAULTY OR NON-DELIVERED GOODS MUST BE REPORTED IN WRITING WITH ALL RELEVANT DETAILS WITHIN 3 WORKING DAYS FROM DATE OF DELIVERY (TIME BEING OF THE ESSENCE), OTHERWISE NO LIABILITY WILL BE ACCEPTED. PLEASE ALWAYS QUOTE ACCOUNT, INVOICE AND PRODUCT NUMBERS. ANY PROBLEMS WILL BE REPLACED/CREDITED ON NEXT DELIVERY TO YOUR AREA. DAMAGES WILL ONLY BE CREDITED / REPLACED IF RETURNED IN ORIGINAL PACKAGING. THE DRIVER HAS A RETURNS BOOK WHICH HE AND THE CUSTOMER MUST SIGN.